Hand your billing over to a team of trusted professionals
Join the MedX family for seamless billing, administration & collections
MedX works with Specialist Practices and Day Hospitals
Our team conducts themselves with consistent care and integrity
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A Sophisticated Cloud Solution

We Are a Proudly South African Company Servicing:

Private Day Hospitals

Specialist Practices

Why MedX?

  • Best collection rates and results with the same care you have for your patients
  • Effective processes resulting in 99% collection rate
  • One, accessible and consistent point of contact for your account
  • Online interactive reporting with valuable business insights
  • Bespoke approach to your patients, tailored to your tone and values
  • Our experience, successes and testimonials reflect our core values in action
  • A family feel, caring for you and your patients with integrity

Schedule An Introduction

Your journey to a more efficient solution starts here.

The MedX Process

1 - Intro & Meeting

Intro & Meeting

Hover over each step for more details

2 - Presentation of Services

Presentation of Services

We schedule a time to present our full service offering and a detailed breakdown of costs.

3 - Onboard & Training

Onboard & Training

Training your admin staff on the system.

Agreeing bespoke collection style.

Bespoke Documents Sign Off.

4 - One Month Debrief

1 Month Debrief

Account review with dedicated Credit Controller.

Explanation of weekly reporting.

Monthly summary review.

5 - Ongoing Weekly Reporting

Ongoing Weekly Reporting

Interactive weekly and monthly financial reports direct to your inbox

6 - Quarterly In Depth Meetings

Quarterly In Depth Meetings

Age analysis of your accounts.

Suggestions on long term account actions.

What they say about MedX: Client Testimonials

We take pride in our approach and the work we do.

This makes sincere testimonials from our clients all the more meaningful.

Orthopaedic Medical Practice in Cape Town

Medx took over our billing services 3.5 years ago. They were confident of providing a seamless transition from our previous service to theirs, and ably delivered on their promise. They managed the switch in practice billing systems and oversaw our staff training in the new system. Since the changeover, we have been delighted with the service provided by Medx.

Kim and Fiona’s communication is excellent; accurate, detailed and provided in an easy to interpret format. We are kept up to date on the state of our billings and collections on a weekly, monthly, and quarterly basis. Their response to queries is prompt and issues are quickly resolved. Their team of accounts ladies are professional and courteous, patients have commented on the pleasant telephonic interactions experienced.

Our collections have improved dramatically under the management of Medx. We would have no hesitation in recommending their services”

Contact Us

304 Library Square Wilderness Road Claremont, Cape Town

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Practice Made Perfect

We’re a Cape Town based medical billing company with years of experience in financial services and practice management. We can help your Medical Practice and Day Hospital streamline billing and account management.