Medx took over our billing services 3.5 years ago. They were confident of providing a seamless transition from our previous service to theirs, and ably delivered on their promise. They managed the switch in practice billing systems and oversaw our staff training in the new system. Since the changeover, we have been delighted with the service provided by Medx.

Kim and Fiona’s communication is excellent; accurate, detailed and provided in an easy to interpret format. We are kept up to date on the state of our billings and collections on a weekly, monthly, and quarterly basis. Their response to queries is prompt and issues are quickly resolved. Their team of accounts ladies are professional and courteous, patients have commented on the pleasant telephonic interactions experienced.

Our collections have improved dramatically under the management of Medx. We would have no hesitation in recommending their services”